UK Mail

Lara

Has anyone had problems with UK Mail delivering packages/parcels to you?

It’s happened to me a couple of times now and it’s been on a Friday. I get a text message giving me an hour slot for a delivery, nothing turns up and then I get an email saying the driver tried to deliver but no one was at home, a card was left and the delivery will be made on Monday.

The driver hasn’t tried to deliver, hasn’t left a card and there isn’t any telephone number to call the depot, which incidentally is about an hour away from me.

It’s quite annoying when it isn’t the truth :mad: and you are waiting for that delivery but not sure what else I can do apart from wait three days.

theonlywayisup

They are on social media, give them a nudge on there.

Lara

theonlywayisup wrote: »

They are on social media, give them a nudge on there.

Aargh! Didn’t think of Twitter. It’s usually the first place I would go to as usually a 100% success rate. Many thanks. Message sent!

mrcol1000

I recieve a few parcels from UK Mail and have never had a problem (although they rarely deliver in the 1 hour slot they give you)

Tealblue

I've never even been offered a delivery time...!

Mee

I've had the same problems, so no longer knowing buy from a company which uses them. I won't say more about them per se as it is likely to descend into expletives.

However, I tried contacting them, but they don't reply or lie and I've tried Twitter [expletives deleted!]

I would recommend contacting the seller to inform them of what has happened unless you do they can't assess them, plus you may receive a partial refund - I did with M&S when UKMail left my leaning shelves outside my house.