Renter with water under the floorboards and no running water - help!

[Deleted User]

I am another one who thinks you need to contact environmental health and tell the lettings agency you are doing so.

Someone needs to take responsibility for fixing the problem. It seems as if at the moment you have repair people coming round who aren't prepared/experienced enough to say what the real problem is and so no solution is forthcoming.

Where the water is coming from needs to be clearly identified and that might require some work, which I am sure the people who have come round so far aren't prepared to do (its expensive work if it means taking floorboards up and the LA might not be prepared to authorise the work until they can get authority from the overseas LL).

But this leaves you in a difficult situation, and is unacceptable. So you need to force the LA/LL to take action by contacting Environmental Health. But that can't happen til Monday, unfortunately.

bouicca21

Environmental health definitely. I think water board too. Given the quantity of water I wonder if it is the mains pipe to the building. There is a stopcock that stops water circulating round my flat but the communal mains has travelled a long way under the building before reaching it.

atrixblue.-MFR-.

Contact your water supplier IMMEDIATELY!!! tellthem there a neighbouring building that has burst its water supply line and is flooding you out.


Ask your EA for their DECAMP POLICY read it and tell them to pay for alternative temporary accommodation whilst this is ongoing according to their decamp policy.


A basic plumber cant and wont tackle this job, they need a engineer http://watermatters.biz/residential-water-supply-services/residential-water-main-repair/