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Camper Van rental refused

Hello,
I'm a French citizen residing in Northern Ireland since 2010 (UK resident since 2004). I am holding a French driving license.

I tried to rent a camper van from Causeway Campers in Northern Ireland. They canceled my rental because their insurance company (Liverpool Victoria) refused to insured me on the basis that I hold a French driving license, but my proof of residenc epoint to a Uk address.

So, I don't have to exchange my French driving license to a UK one, I've provided proofs of address, and I've rented cars many times before without any issue.

Am I being unfairly treated?

Regards,
Nicolas.

Comments

  • elsien
    elsien Posts: 37,247 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • cono1717
    cono1717 Posts: 762 Forumite
    Part of the Furniture 500 Posts Name Dropper
    No - if LV won't insure you the business doesn't have to take the risk or enter into the contract with you.
  • Oh yes, as far as the rental company is concerned, there's nothing much they can do. But isn't the insurer's refusal unfair?
  • verityboo
    verityboo Posts: 1,017 Forumite
    cyclonico wrote: »
    Oh yes, as far as the rental company is concerned, there's nothing much they can do. But isn't the insurer's refusal unfair?

    Yes, if you refer to the link in post 2 it doesn't seem like you have a valid license ?
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Post #2 is misleading - it quotes the wrong website page. THIS is the correct one for holders of EEA licences.

    https://www.nidirect.gov.uk/articles/driving-northern-ireland-eea-country-licence

    Is a campervan classed as a "lorry, minibus or bus"?
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Many years ago when i rented out vehicles the mantra was if in doubt no . Typically under instructions from the insurance company . Ignore that and no claim if vehicle is stolen etc .
  • BorisThomson
    BorisThomson Posts: 1,721 Forumite
    1,000 Posts Combo Breaker
    cyclonico wrote: »
    Oh yes, as far as the rental company is concerned, there's nothing much they can do. But isn't the insurer's refusal unfair?

    It will be based on a risk analysis, if non UK licence holders have a higher incidence of claims then it would be fair to review their eligibility for insurance and/ or the premium charged. The same is likely to apply to very young and old drivers also.

    (Yep, they only offer insurance for those aged 25 - 70 years. Have you asked if the insurer will cover you with a higher premium?)
  • Ectophile
    Ectophile Posts: 8,321 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It sounds like your problem is that a camper van is not a car or motorbike, so your licence isn't valid to drive one.

    If you had been a short-term visitor from France, it would have been different.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
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