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Warning Top Cashback site - 6 months to wait for payout!!

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As recommended by the Money Expert site I used the Top Cashback site to purchase my son’s RAC breakdown cover. The purchase price was £115 (that’s for the top level of cover) and Top Cashback promised Cashback of £66 bargain I thought. RAC are suppose to be one of their faster paying accounts and Top Cashback give you the impression that you will be paid back within a month or two on their site. As I purchased the breakdown cover 1 Sept, there had been no indication when I would receive my money. You cannot phone or contact them directly but have to message them through their site, which isn’t user friendly (I think they make it difficult so you don’t bother) I have now been informed that it will take 26 weeks and to expect a further 6 weeks for payment. Therefore I will not receive my money if I’m lucky by March 2018. So be warned!! I thought this Cashback site could be trusted as mentioned on Martin’s post :money: he didn’t warn us of the waiting time:mad: Not Happy!!

Comments

  • Castle
    Castle Posts: 4,758 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I got my RAC cashback after 11 weeks this year, whilst the AA paid after 15 weeks the previous year; (both through Top Cashback).
  • BoGoF
    BoGoF Posts: 7,098 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I would never buy a more expensive level of cover purely based on cashback. You should look at cash back as a potential bonus not a given. I have received over £500 in cashback over the years and some have also been declined for whatever reason and sometimes it does take an age to receive
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