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Private Parking Ticket Newbie questions

Hi everyone, I have had a read through this website but am still a little confused as to where to begin.

I have attached a document that showed 2 letters that have been received by my girlfriend:

Situation:

She parked her car outside a library (just off the street, but on 'private property' apparently) and didn't pay for parking at the time. I am not sure if the signage is/was adequate at the time and she doesn't remember if she received a PCN at the time.

You will see she received the 2 letters attached (top one first). Neither have been replied to or acknowledged until now and I want to make them go away.

I have removed the personal info, but the first letter is from 'PEA' (Parking and Enforcement Agency) and the second is from Ultimate Customer Solutions. They both seem to be located in Belfast and are no doubt related.

*** I AM UNABLE TO POST A LINK AS IT IS MY FIRST POST ***

What steps should I take?

Thank you!!

Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 24 October 2017 at 12:39PM
    You are best advised to read the NEWBIES sticky/pinned thread at the top of the forum where you will discover how to challenge this.

    Did this parking incident occur in Northern Ireland?

    Host the images on something like Tinypic and then post the URLs here.
    As a neew user you will need to change http to hxxp when posting.
  • Hi there, no it was in North London, but the companies seems to be based in NI.

    I have read through for the last 45 minutes and I can't seem to understand the first step.
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Not sure how, as the first step is working out if they are BPA or IPC members, and using the appropriate appela from there.

    Youre not going as far down as you think either. Post 2 is about court claims

    Take it in chunks. Read the links.
  • Coupon-mad
    Coupon-mad Posts: 157,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    lmriley wrote: »
    Hi there, no it was in North London, but the companies seems to be based in NI.

    I have read through for the last 45 minutes and I can't seem to understand the first step.

    Really? Odd. It's just a few words and a pre-written appeal, not difficult, not in legalese.

    The first step being to complain to the landowner and the second step copying & pasting a pre-written appeal.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
This discussion has been closed.
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