Question about price

Ria236

Hi all,

I booked through Facebook to have my eyebrows micro bladed last week to be done at the end of the month for the price of £69. Just the date and time discussed and agreed. No money has exchanged hands yet. I now see the price has dropped and advertised at £30.

Am I entitled to the lower charge of £30?

TadleyBaggie

Entitled? No, you agreed a price that that would be (probably) be seen as a valid contract.

However if you ask nicely they might drop the price.

DoaM

It's an online transaction given it's been done through Facebook. However as there's been no service provided or payment made then you're free to cancel as no contract currently exists.

Simple solution - ask them. If they say no, cancel your appointment.

Manxman_in_exile

What is "eyebrows micro bladed"? £69?

SouthUKMan

You use the words 'booked' and 'the date and time agreed'. From a strict legal perspective, that sounds like an agreement / contract to me. Contracts do not need to be written to be binding. You agreed to accept the advertised service at the original price - in the same way that the business agreed to provide you with the advertised service at the original price.

However, from a customer service point of view, I think any business would be churlish to hold you to that agreement if they have obviously revised their advert. I think you simply need to have a very polite word with them. However, your question is "Am I entitled to the lower charge of £30?" The answer is absolutely not. You are not 'entitled' to it. But I see no reason why they wouldn't (as a gesture of goodwill) offer you the service at the discounted price.

PS. A quick after thought....make sure you ask about the lower price in advance of your booking. Don't just turn up on the agreed date / time, receive the treatment and THEN ask for the discount. That could lead to a rather awkward situation!

eddddy

DoaM wrote: »

However as there's been no service provided or payment made then you're free to cancel as no contract currently exists.

That's not a correct legal definition.

If an offer was made, and the offer was accepted, then a binding contract probably exists. (There would be a promise to provide the service and a promise to pay.) Except that...

DoaM wrote: »

It's an online transaction given it's been done through Facebook.

If you enter into a contract online, there's a 14 day 'cooling off' period. You should be able to cancel the contract during that period with no charge.


But as others suggest, I suspect that the OP will get a good result as a goodwill gesture.

Hermione_Granger

DoaM wrote: »

It's an online transaction given it's been done through Facebook. However as there's been no service provided or payment made then you're free to cancel as no contract currently exists.

Even though no service has been provided or payment made, this doesn't mean that there isn't a valid contract in place.
All it means is that the contract may have been formed but not yet completed.

If I go into a shop and order something on a "buy now, pay later" deal, a contract is formed even though no money or goods have been transferred.

firefox1956

Manxman_in_exile wrote: »

What is "eyebrows micro bladed"? £69?

No idea...........
Would not be spending £69 on my eyebrows whatever it is !!
:D

BorisThomson

Manxman_in_exile wrote: »

What is "eyebrows micro bladed"? £69?

It's something that any decent service would charge a lot more than £69 for, let alone £30!

Microblading gone wrong brings up some shockers, and you can be left with permanent scarring.

donnac2558

BorisThomson wrote: »

It's something that any decent service would charge a lot more than £69 for, let alone £30!

Microblading gone wrong brings up some shockers, and you can be left with permanent scarring.

Agree, far to cheap at £69 for a professional. A friend got it done and it was £150, which included a top up(seems you have to return and it can fade quickly so much be redone within a few months and after care), she said it hurt like hell too.

rachel90rl

Personally, I'd just cancel completely. Whether it's £30 or £69 it is ridiculously cheap and to let someone permanently mark your face, I don't think it's worth risking it! Have you seen photos of their previous work? And if you have, can you be sure it is their work?