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Solaredge Monitor not working

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ely_ellis
ely_ellis Posts: 140 Forumite
Part of the Furniture 100 Posts Combo Breaker
in Green & ethical MoneySaving
Hi all,

Today I got a report from PVOutput telling me I am offline.
I checked my Solaredge monitor and found that there has been no updates from my inverter today.
I have checked my LAN connection from the inverter to my router and all is ok.
On the inverter, the check gives me a string of 1's with a final 0, and then says TCP Communication Failed.
I have turned off and on my inverter but no change.
Anyone know if it is Solaredge site data collection site that is down, or have I got a fault on my inverter.
Production is ok, no problems there, just the communication to the Solaredge site.
Thanks
Martin
Martin (With an I)

4.00 kWp System, 15° East of South, 35° Pitch, 16 (250w) x 8.33 Eternity Panels, Solaredge Optimisers and SE4000(16A) inverter, iBoost. Just North of Gainsborough, Lincolnshire.
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Comments

  • Dave_Fowler
    Dave_Fowler Posts: 626 Forumite
    Part of the Furniture 500 Posts Name Dropper
    ely_ellis wrote: »
    Hi all,

    Today I got a report from PVOutput telling me I am offline.
    I checked my Solaredge monitor and found that there has been no updates from my inverter today.
    I have checked my LAN connection from the inverter to my router and all is ok.
    On the inverter, the check gives me a string of 1's with a final 0, and then says TCP Communication Failed.
    I have turned off and on my inverter but no change.
    Anyone know if it is Solaredge site data collection site that is down, or have I got a fault on my inverter.
    Production is ok, no problems there, just the communication to the Solaredge site.
    Thanks
    Martin
    My SolarEdge monitoring is also down. Nothing recorded today.

    Dave F
    Solar PV System 1: 2.96kWp South+8 degrees. Roof 38 degrees. 'Normal' system
    Solar PV System 2: 3.00kWp South-4 degrees. Roof 28 degrees. SolarEdge system
    EV car, PodPoint charger
    Lux LXP 3600 ACS + 6 x 2.4kWh Aoboet LFP 2400 battery storage. Installed Feb 2021
    Location: Bedfordshire
  • ely_ellis
    ely_ellis Posts: 140 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks Dave
    Could be there server end then.
    Panic over (I hope).
    Martin (With an I)

    4.00 kWp System, 15° East of South, 35° Pitch, 16 (250w) x 8.33 Eternity Panels, Solaredge Optimisers and SE4000(16A) inverter, iBoost. Just North of Gainsborough, Lincolnshire.
  • Exiled_Tyke
    Exiled_Tyke Posts: 1,344 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Yep, seems to be there end. Inverter working fine and currently exporting but nothing from the monitoring page.
    Install 28th Nov 15, 3.3kW, (11x300LG), SolarEdge, SW. W Yorks.
    Install 2: Sept 19, 600W SSE
    Solax 6.3kWh battery
  • ASavvyBuyer
    ASavvyBuyer Posts: 1,737 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Same here for today.
  • ard123en
    ard123en Posts: 265 Forumite
    Same here rang solaredge direct their servers are down
  • ASavvyBuyer
    ASavvyBuyer Posts: 1,737 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    It is up and working again now. At least it is for us.
  • Exiled_Tyke
    Exiled_Tyke Posts: 1,344 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Back for me too but not until I closed my browser down and reloaded. No data from the downtime period for today - will it eventually get uploaded from the inverter I wonder?
    Install 28th Nov 15, 3.3kW, (11x300LG), SolarEdge, SW. W Yorks.
    Install 2: Sept 19, 600W SSE
    Solax 6.3kWh battery
  • Merlin139
    Merlin139 Posts: 7,241 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Cheers guys saved me going to check mine as I have the same problem.
    3.795 kWp Solar PV System. Capital of the Wolds

  • Exiled_Tyke
    Exiled_Tyke Posts: 1,344 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    All now fully back to normal
    Install 28th Nov 15, 3.3kW, (11x300LG), SolarEdge, SW. W Yorks.
    Install 2: Sept 19, 600W SSE
    Solax 6.3kWh battery
  • michaels
    michaels Posts: 29,090 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Working again now. Sun still appears to be offline for October though :(
    I think....
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