extra energy harrasment

GT60

For the past year these clowns have harassed me for outstanding monies that I do not owe and even the debt collection agency agrees with me as I didn't even live at this address at the time of the bills.
I have now email them once again and told them I will no longer communicate with them and enclosed all the previous emails from both Extra Energy and the debt agency.
I haver also complained to CAB as ofgen wont let me complain due to not being a customer of Ee.


Is there anything else I can do?


what would happen if I just ignored all other letters from either EE or a debt collection agency?
I am not afraid of going to court as I can prove and have done in the past that I have Never been a customer of these cretins
Thanks

macman

You have been badly advised, maybe by CAB. Ofgem does not handle consumer complaints, you need to complain to the Energy Ombudsman, who will look at your complaint whether you are a past or present customer.
Ignoring the letters will result in your credit file being trashed, if that has not already happened.

GT60

I've never been a customer of Extra energy and the bill was for a time when I didn't even live at this address which I can prove.

Farway

GT60 wrote: »

I've never been a customer of Extra energy and the bill was for a time when I didn't even live at this address which I can prove.

Have a look here, http://www.complaintletter.org.uk/

Then write, using real pen and paper not phone / e mail

OR / also write to them, find out who is their Data controller and address it to them

Inform the data controller the data they hold is incorrect and requires amending, nicely tell them failure to do so will result in you reporting them to the Data Protection Commissioner

Here is the link to them

https://dataprotection.ie/docs/Making-a-Complaint-to-the-Data-Protection-Commissioner/r/18.htm

Falling foul of Data is a biggie for a firm, should make them pay attention

GT60

thank you so much