Problem with Truecaller

Rockman

Hi


I installed Trucaller onto my Galaxy S4 to try and stop unwanted calls and spam SMSs. Unfortunately since I installed it I no longer get notified of my e mails on my phone.


I went in and uninstalled Truecaller but I still do not get a notification on my phone when I receive an e mail. Truecaller must have done something to my settings.


Can anyone please help.


Thanks

DoaM

Go to Settings in Android and then Notification & Status Bar (or a similar such setting). There should be a Notifications Management or App Notifications option - select it. Then check what notification options are set for each app.

Rockman

Thanks for that. In Notifications access there is something ticked called 'GlanceViewMk'. Should I untick this?


Also in my Applications notification should I have 'Set as Priority' on or off?


Thanks

DoaM

I don't think I have any app set as priority and I get notifications coming through just fine. (I have each app set to allow or not notifications, and those I allow I have varying degrees of allowance - vibrate, ringtone, notification bar, banner bar, lock screen).

I had to Google GlanceViewMk and came across this:

https://android.stackexchange.com/questions/119180/what-is-glanceviewmk

Seems you can safely turn it off (as long as you don't use the "wave your hand in front of the screen" gesture).

grumpycrab

Rockman wrote: »

I have BBC News, Dropbox, Google, Microsoft Exchange Active, Samsung Account and WhatsApp.

Guess your email is with Microsoft then, so click Microsoft Exchange Active (not sure how this goes from here but try...) scroll near the bottom to email notifications, and change the notification ringtone type.