Santander commission - more payout

Danbrighton

Hi - watched a video in which Martin explained that for loans already paid out on PPI claims no further claim could be made, regardless of the new stance re commission >50%.

Santander recently wrote to me about a loan I took out which I believed had been sorted so queried and their CS advisor explained that they were paying out again on commission front .. regardless of claims already made.. is this right??

[Deleted User]

Successful complaints are already refunded of all the PPI (plus interest), only rejected complaints receive refunds of any undisclosed commission over 50%.

You won't be refunded twice, so you've either been sent the letter in error or the loan in question was not "sorted" as you thought.

-taff

No. They might have sent you the letter because it's requirmeent but when they check their databases and see you've had a successful complaint, you wont be entitled to any more.