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Rbs refusing to pay people ppi refunds
AiryFairy
Posts: 3 Newbie
I am writing on behalf of me nan. She got a phonecall from a claim management comapny who she signed up with. They have given her sum money from capital one but they have said that her PPI won't get looked in to by anyone for her natwest loan bcause it is not her sending them information herself.
i said id do it but the claims company said rbs has said she has to do it herself, is this right? why cant i do it for her? the company has said that they have told all their customers that they can't help them with their rbs or natwest complaints because rbs and natwest are refusing to pay ppi refunds?
has anyone else heard this?
i said id do it but the claims company said rbs has said she has to do it herself, is this right? why cant i do it for her? the company has said that they have told all their customers that they can't help them with their rbs or natwest complaints because rbs and natwest are refusing to pay ppi refunds?
has anyone else heard this?
0
Comments
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No. They're lying.
It's possible they won't deal with the CC.
Get the claims copany to write a letter to the effect that won't ask for any portion of the redress if she complains herself.Non me fac calcitrare tuum culi0 -
thank you. do they write a letter to my nan or to rbs?0
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your nan.....Non me fac calcitrare tuum culi0
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thanks taff i will ask them for her0
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They'll pay "refunds" if your complaint is valid and provable. What's your nans complaint?Rbs refusing to pay people ppi refunds0
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