Crown Wharf Shopping Centre Walsall

DollyPeach

Hi there, after you were all so helpful getting some scammers off my back I wonder if you could help my niece. I would have just told her to do what I did but her situation is different.

I read through the PPC letters and she received a Parking Charge Notice from Parking Eye (almost the same as the one in the thread) through the mail 132 days after the alleged event. She wasn't the driver. Is it normal (or legal) to receive a PCN so late?

Is this considered a notice to keeper? It doesn't mention a keeper at all - just parking charge should be paid within 28 days of date issued. It doesn't mention POFA - it doesn't state whether the parking timed out, just says the car was in the car park for 1 hour and 21 minutes.

There is no evidence,(except for a photograph of the car entering and exiting the car park), no photographs of an expired ticket - just this notice out of the blue almost 4 1/2 months after the alleged event.

Should she ignore it, ask for evidence, appeal? Not sure what to tell her.

Redx

you cannot delete your threads , only a board guide or admin can do so

in answer to your question, read and follow this thread

https://forums.moneysavingexpert.com/discussion/5730373

there are dozens or hundreds of these at the moment

Coupon-mad

A Parking Eye ''golden ticket''. The easiest one to win at POPLA, as long as no-one blabs who was driving!

DollyPeach

Redx wrote: »

you cannot delete your threads , only a board guide or admin can do so

in answer to your question, read and follow this thread

https://forums.moneysavingexpert.com/discussion/5730373

there are dozens or hundreds of these at the moment

Thanks for that. She has sent a letter to the Wharf to try to get it cancelled that way. Hopefully that will work.

Coupon-mad wrote: »

A Parking Eye ''golden ticket''. The easiest one to win at POPLA, as long as no-one blabs who was driving!

It's so long ago who would remember who was driving?? But I take your point and hopefully it will be a golden ticket.

Umkomaas

Don’t miss out on sending the initial appeal to PE waiting for a response from the landowner. You want your POPLA code ASAP where, if you follow advice in putting together a ‘Golden Ticket’ appeal, PE will not contest.

Keep your eye firmly on the ball.

Coupon-mad

It is what we call a ''golden ticket'' and a keeper appellant cannot lose at POPLA.

Edna_Basher

Hello Dolly

In the last few weeks, ParkingEye have been sending out a flurry of PCNs several months after the alleged parking incidents took place. It seems that they must have suffered a glitch in their systems.

This will be easy for your niece to win - so long as she gives no clues about who was driving.

The Blue Template from the Newbies Sticky is all she needs as an initial "appeal" to ParkingEye. Alternatively, if she's feeling mischievous, she could use these words instead.....

Dear Sir,

PCN Ref xxxxxx/xxxxxx

Thank you for your correspondence in relation to the Parking Charge incurred on xx June 2017 at xx:xx at Crown Wharf Shopping Centre, Walsall.

I confirm that I am the vehicle’s keeper for the purpose of the corresponding definition under Schedule 4 of the Protection of Freedoms Act 2012 (“POFA”) and I am writing to dispute this Parking Charge and to advise you that should you pursue your claim, you will be unsuccessful.

My records confirm that ParkingEye did not comply with Schedule 4 of POFA and that information of this fact was available to ParkingEye on the day that it issued its Parking Charge Notice. In accordance with the well-established doctrine of cautionem auream, ParkingEye has no right to claim unpaid parking charges from the vehicle’s keeper.

I require that within the timescales specified under the British Parking Association Code of Practice you notify me either that a) you have cancelled the Parking Charge or b) you believe that you still have a valid claim in which case you shall provide me with a valid POPLA Code so that I may escalate my dispute to POPLA.

Thank you for your cooperation and I look forward to receiving your confirmation that this Parking Charge Notice has been cancelled.

Yours faithfully,

* cautionem auream might keep them guessing for a while - it's Latin for golden invoice / golden ticket

Umkomaas

* cautionem auream might keep them guessing for a while - it's Latin for golden invoice / golden ticket

Golden, EB, just golden. :T

Coupon-mad

Comedy gold, and perfectly worded, Edna Basher.

SMERCK

I have similar. PCN from May, same place. Received 20/10.
Have just appealed on the PE website, worded exactly as Edna Basher suggests... fingers crossed.
(I know I paid for the ticket too!!)

DollyPeach

SMERCK wrote: »

I have similar. PCN from May, same place. Received 20/10.
Have just appealed on the PE website, worded exactly as Edna Basher suggests... fingers crossed.
(I know I paid for the ticket too!!)

Have you had a response yet. My niece has not except for an automatic reply saying it may take up to 28 days to respond.

What happens if they do not either cancel the charge or provide a POPLA code within the set time frame?

Never mind. I found it on a google search:

"You must acknowledge or reply to the challenge within 14 days of receiving it.

If at first you only acknowledge the challenge, or your reply does not fully resolve it,
normally we would expect you to seek the additional information you require from the motorist and accept or reject the challenge in writing not more than 35days after the information required to resolve it has been received from the motorist.

It is acknowledged that in exceptional circumstances, an investigation into a challenge may take longer than 35 days after such information has been received and in these instances the motorist must be advised accordingly and given a date by which they can expect a resolution. If this date cannot be achieved then the motorist must be written to again and a revised resolution date agreed. We may require you to demonstrate that you are keeping to these times

22.9 You may not ask the driver to send payment of the parking charge with their challenge or appeal.

22.10 You may not ask the driver to send a stamped addressed envelope with the challenge or appeal, for you to use to send your decision.