We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Lost Delivery
FilBrown
Posts: 3 Newbie
Hi All
I'd like a little clarity on what my rights are in this situation.....
I have a larger than average head size and normal size baseball caps don't fit me.
I found a UK company who could provide oversize hats and ordered three from them.
I already had a cap which was to small with a logo on it which I decided I would like copied onto the new hats so I sent all 4 hats to a graphics company in Essex who were very helpful and would do the embroidery for me. In total the hats cost me £70+ and the embroidery another £90
Once they were all completed the company sent them via Parcel2Go but unknown to me, only insured the parcel for £20
After a week waiting for delivery I'm now told by the sender that the vehicle my parcel was in
a vehicle which was then stolen while the courier was out delivering parcels.
It now seems I have lost everything as the delivery contract was with the sender and not myself.
Do I have a claim against the Graphics company for the total loss or just the work they undertook?
I'd like a little clarity on what my rights are in this situation.....
I have a larger than average head size and normal size baseball caps don't fit me.
I found a UK company who could provide oversize hats and ordered three from them.
I already had a cap which was to small with a logo on it which I decided I would like copied onto the new hats so I sent all 4 hats to a graphics company in Essex who were very helpful and would do the embroidery for me. In total the hats cost me £70+ and the embroidery another £90
Once they were all completed the company sent them via Parcel2Go but unknown to me, only insured the parcel for £20
After a week waiting for delivery I'm now told by the sender that the vehicle my parcel was in
a vehicle which was then stolen while the courier was out delivering parcels.
It now seems I have lost everything as the delivery contract was with the sender and not myself.
Do I have a claim against the Graphics company for the total loss or just the work they undertook?
0
Comments
-
You have a claim against them for the whole amount as they failed to adequately insure them.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards