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Samsung Tablet

aayush
aayush Posts: 1,295 Forumite
Part of the Furniture 500 Posts Name Dropper
edited 19 October 2017 at 2:08PM in Techie Stuff
I have the above and it seem not get any thing screen can her bleeps when i touch the screen nothing else can not see home screen black screen has power


what is the issue any ideas

Comments

  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Simple things first ..
    Have you turned it off and back on ?
    (Hold down the power button for about 10 seconds to force it off , wait a sec, then turn it back on)


    Has it been dropped or took any physical damage ?
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 19 October 2017 at 3:03PM
    Hi


    thanks for the response it has been dropped but has hard cover case
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Charge battery .
    Boot to recovery and factory reset .
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    HI


    How to do the above and will lose the games on the on tab ? can i not reset to earlier time like you can on pc ?
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    aayush wrote: »
    it has been dropped but has hard cover case


    Seems the hard cover case didnt save you this time . I suspect you will need to have the hardware repaired.
    Which could be costly.


    Did you try power cycling it ?


    (BTW, your apps etc are linked to your google account, so if you do factory reset/buy a new one, you just sign in and redownload)
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Did you try power cycling it What Is this never heard of it
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    AndyPix wrote: »
    (BTW, your apps etc are linked to your google account, so if you do factory reset/buy a new one, you just sign in and redownload)

    Except your game progress won't be saved ... unless the game is linked to an account (e.g. Facebook). :)
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    aayush wrote: »
    Did you try power cycling it What Is this never heard of it

    Did you read post #2?
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Power cycling means turning it off and back on again ;)
  • aayush
    aayush Posts: 1,295 Forumite
    Part of the Furniture 500 Posts Name Dropper
    been advised lcd screen is gone
This discussion has been closed.
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