Credit Card Guarantee on Faulty Goods

Craig_Barr

Hi. I would like to know more about how credit card guarantees work after using them to purchase something and then finding out the goods are faulty or damaged. I'm interested because I recently bought a second hand car, using a credit card to pay for part of it, and then found out there are a number of things wrong with the car. :mad:

(At least the credit card is 0% interest for 12 months!)

Please help!

Craig

lisyloo

Did you have any mechanical inspection done on the car beforehand?
Did it find the defects?

If you didn't then I would recommend getting this in future.
The AA and RAC offer it but also a number of other companies.

To answer the legal question - the answer is that the credit card company are jointly liable for the transaction.

However I'm not sure whether you have a complaint here.
Can you describe what's wrong with it?

If the vehicle is unroadworthy then you definitely have a complaint.
If there are a few consumable items that are near the end of their life then I'm afraid that's your look out. It's up to you to check out the car before you buy.

So please tell us more about the problems so we can try and assess whether you actually have a case.
You didn't buy something brand new and therefore the condition has to be taken into context with the age and price.
In general it's down to you to check out the condition of the vehicle and the best way to do that is to pay the AA/RAC for a detailed inspection.

Obviously if it's unroadworthy or unsafe then that's a different matter.

Please give more details of the nature of the problems.