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Credit info and accuracy

Hi, I've had an ongoing issue with Experian since July. When the updated thier system in June old information came back on my report regarding my ex husband -Orginally I put a disassociation form in 2015 which he was removed. Everything hunky dory!

To my astonishment he re-appeared in June this year. I've been calling experian since July now. emailed them around 20 times.they asked me to send another disassociation form in Aug which I sent. To add to the problem my eldest son same name as his dad is also showing on my credit file apart from d.o.b.

On Friday last week I eventually around 12 weeks later got a proper email from them saying they had looked into it and apologies this will be corrected andthey agree it shouldn't be on there. as a gesture of goodwill as I've been so stressed and they've took so long to deal with it they also compensated me which I didn't expect . But was grateful and thought thank goodness all sorted at last! Checked on Saturday my file ex husband and son removed!!
Checked my file again yesterday can't believe it :mad:my son has been put back on there!!! No financial association whatsoever with him :mad: I can see what's he's applied for ect! So much for the data protection act :mad: I feel only way forward now is ombudsman :(
Anyone else advice ?

Regards

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