BarclayCard Request

Hi all
I'm wondering if you can help with a query please? I recently wrote to Barclaycard requesting info under s78 CCA. I don't have the account number but I have the details of when the account was opened/closed, the credit limit and the address at which the account was registered. I have had a letter from Barclay card telling me that they cannot trace my account number with this information and that I have to provide further information to assist them in identifying the account.

What more can I give them?



  • [Deleted User]
    If the account is closed, the Bank don't have to comply with a request for the Agreement.
  • -taff
    -taff Posts: 14,593 Forumite
    First Anniversary Name Dropper Photogenic First Post
    YOu should have sent a SAR and £10 to see what's left because people usually send a CCA request and £1 to see if there is valid paperwork left or not to avoid paying money owed.

    CLosed accounts - they dont have to supply it.
    Shampoo? No thanks, I'll have real poo...
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