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Question about real time information?

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What I mean by this is couple of weeks back I did a couple of hours overtime. It was only £20. Last week Housing Benefit phone asking if this was going to be permanent. I said no but today in arrives a letter about a change in my award obviously triggered by this over time.

Now on Monday I was off sick meaning a days less pay. I’m wondering will it work the other way? I’ll be £60 down, I seriously doubt it.
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