We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
What are my Delivery Rights?
Comments
-
As others have alluded, I deliberately didn't address that point as it is absurd to think you can keep the goods AND get a full refund. :eek:
Thanks for the feedback everyone. Putting the refund issue to one side though, I am more interested to know when the "contract" should be seen to have started (I have now requested a copy of their T&C's). Is it from when they sent me a receipt for payment (19th September) or when I contacted them and they realised "technical issues" had stopped them registering the order (10th October)?0 -
The contract is "formed" at the point stated in their T&Cs. With most online suppliers the contract is formed upon dispatch of the goods.
If the T&Cs are silent on this then the contract is usually deemed formed on payment.0 -
Thanks for the feedback everyone. Putting the refund issue to one side though, I am more interested to know when the "contract" should be seen to have started (I have now requested a copy of their T&C's). Is it from when they sent me a receipt for payment (19th September) or when I contacted them and they realised "technical issues" had stopped them registering the order (10th October)?
Impossible to say without knowing the company
It is common for a contact on an internet order to start on dispatch of goods, gives companies to check and cancel if they had made a genuine error. Amazon T&C say ' We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you'0 -
As the estimated time for delivery is 28 days after dispatch (?) is this a UK company you have ordered from?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.2K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.2K Work, Benefits & Business
- 603.8K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards