Code on Proof of Posting - Royal Mail - Help

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Hi

A few weeks ago I posted an item via standard mail and the proof of posting had a reference number on that you could enter into the tracking section of the RM website and it confirmed whether the item had been delivered.

I sent various items earlier in the week (from a different PO) and checked about the reference number but they said that there wasn't a reference number on proof of postings.

I've posted something today at the same PO in first para and there is a reference number again. This PO is a really small village PO so it surely can't be something that's been implemented there and not at one in a large town.

Can anyone shed any light on this.

Thank you.
Thrifty Till 50 Then Spend Till the End
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time

Comments

  • custardy
    custardy Posts: 38,365 Forumite
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    the 2D barcode reference should be standard from my understanding.
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,596 Forumite
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    I assume that's what it's called, no it doesn't seem to be standard unfortunately. Is there anything I can do about it?
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • custardy
    custardy Posts: 38,365 Forumite
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    Post Office customer support would be who to contact.
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,596 Forumite
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    Thank you Custardy, much appreciated.
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • martindow
    martindow Posts: 10,221 Forumite
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    I think you only get codes on parcels. Large letters I send don't have a code. What service were you using, OP?
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