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Reporting fake Amazon reviews

Hi - does anyone know of a way to report fake Amazon reviews by sellers?

I almost bought this recently: https://www.amazon.co.uk/dp/B075BDP9HZ

But luckily ran two fake review checkers:

https://reviewmeta.com/amazon-uk/B075BDP9HZ

https://www.fakespot.com/product/3-pack-iphone-cable-1m-maxteck-lightning-cable-lifetime-warranty-usb-iphone-lightning-cord-for-iphone-6s-plus-6-plus-7-plus-5-5s-5c-se-ipad-pro-air-ipad-mini-2-3-4-ipod-ios10

Both services conclude that 99/101 reviews are fake, all 5*, the only genuine reviews are 1*!

Eg the reviewers all review within a small timeframe, only one review, no verified purchase and only post reviews for the same seller (similar products) or another seller based in the same town in China. I do not know how Amazon lets these companies get away with this, as these two sites show how easy it is to spot fakes.

I have tried to email Amazon, but as I have not actually bought the product I do not get a response. Are there any ways to report suspected fakery?

What bothers me is that dodgy cheap cables can cause a fire or electrocution :mad:
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Comments

  • firefox1956
    firefox1956 Posts: 1,548 Forumite
    Can you not report fake reviews here........??
    Using the button below on the product page ??
    "Report incorrect product information"
    HTH
  • Max3456
    Max3456 Posts: 38 Forumite
    edited 14 October 2017 at 3:50PM
    Thanks, I will try that & see what happens, my guess is nothing! So much of Amazon seems to be contracted out to low cost call / data centres.

    I was hoping there was a link to a department that was more proactive.
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    You can filter the reviews so that you only see those with a verified purchase - which amounts to 3 out of 101.
  • Max3456
    Max3456 Posts: 38 Forumite
    LilElvis wrote: »
    You can filter the reviews so that you only see those with a verified purchase - which amounts to 3 out of 101.

    True, but I want Amazon to look into this, which is a fraud!
  • How do you know if they are fake? Sorry i'm not very tecky savvy, thanks.
    xx
  • It seems to me that those "fake review checkers" are themselves.... fake :D
    Max3456 wrote: »
    True, but I want Amazon to look into this, which is a fraud!
    Yeah, it's definitely "fraud":eek:
  • Max3456
    Max3456 Posts: 38 Forumite
    How do you know if they are fake? Sorry i'm not very tecky savvy, thanks.
    xx

    If you look at the history of a reviewer eg Kellie Gillett on 12 October:

    https://www.amazon.co.uk/gp/profile/amzn1.account.AH5GQZMBOQDVFH2TF6V6JRTG6NWA/ref=cm_cr_dp_d_pdp?ie=UTF8

    You will see that all "she" reviews are similar products from same seller. I mean who buys 9 screen protectors on one day?

    "daniel fratianni" buys 4 x 3 packs of screen covers and 3 cables from same seller:

    https://www.amazon.co.uk/gp/profile/amzn1.account.AGO2AUBRRFZBTCO6SHXSVHZPAQ6Q/ref=cm_cr_dp_d_pdp?ie=UTF8

    Fakespot looks at all the reviews and spots odd patterns like one off reviewers, reviewing only products from same sellers, reviews that appear all within a short space of time. Unverified purchases where no sales was actually made (just crazy!).

    They also upvote their own reviews so the bad reviews are at the bottom of the list.
  • Max3456
    Max3456 Posts: 38 Forumite
    edited 16 October 2017 at 10:14PM
    It seems to me that those "fake review checkers" are themselves.... fake :D

    Interested to know what you mean, the checkers seem to spot reviews that are clearly odd. But you may know something about the checkers?

    Essentially, why do most buyers of these cables decide that for the first time ever, they'll post a review of the multiple items they have bought on the same day from the same seller? :rotfl:

    They don't even bother to add in fake reviews for a mix of products and to do some lower star reviews to look a bit legit.
  • Max3456
    Max3456 Posts: 38 Forumite
    Can you not report fake reviews here........??
    Using the button below on the product page ??
    "Report incorrect product information"
    HTH

    Just an update - zero response or action from Amazon to reporting via this link...
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Max3456 wrote: »
    Just an update - zero response or action from Amazon to reporting via this link...

    Well when did you report it ?

    Amazon arent obliged to inform you what or any action they have taken.

    As far as you know Amazon are looking into it.
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