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Ooer, just got a letter from Fredrickson
Iwanttobefree
Posts: 2,534 Forumite
Fredrickson have always acted totally fine and I've had no problems with them until I needed to alter my payment temporarily to a token £1 a month.
Basically it was like talking to a brick wall
After just 2 weeks of this, I sent a letter complaining and restating what I had put in my initial letter, asking why it was so hard to get this sorted
Received a letter today that they've upheld my complaint, and they are sending me a cheque for £30 as compensation and can confirm they will accept £1 a month for 6 months
Basically it was like talking to a brick wall
After just 2 weeks of this, I sent a letter complaining and restating what I had put in my initial letter, asking why it was so hard to get this sorted
Received a letter today that they've upheld my complaint, and they are sending me a cheque for £30 as compensation and can confirm they will accept £1 a month for 6 months
The way things are going, soon we are all going to be victims of something or other.
Who will we blame then?
Who will we blame then?
0
Comments
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Iwanttobefree wrote: »
Received a letter today that they've upheld my complaint, and they are sending me a cheque for £30 as compensation and can confirm they will accept £1 a month for 6 months
Shows the value of complaining, though that is a bit bizarre - they've just paid you what they have agreed to take from you for the next two and a half years!
Why not try to save a lump sum starting with this £30 and offer them a settlement deal at 10% of the balance as they seem in a generous mood.0 -
Iwanttobefree wrote: »Fredrickson have always acted totally fine and I've had no problems with them until I needed to alter my payment temporarily to a token £1 a month.
What kind of debt was this, and how old, roughly, is the account ?I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Credit card. £2400 (currently owing on it) debt with Capital one.
Been on DMP since January 2014 been with Fredrickson for about 12 monthsThe way things are going, soon we are all going to be victims of something or other.
Who will we blame then?0
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