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Damaged in transit!
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Hermes are a terrible company! I would strongly recommend anyone against using them. From my personal experience, I was sending a camera lens through the post which was damaged in transit. However when claiming back on insurance through Hermes I was told that the parcel was not sufficiently packaged.. bearing in mind this was packaged by the manufacturer and having fragile all over it. Since got a third party involved but to cut the story short, just don't send through Hermes if you can avoid it.0
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philip1701 wrote: »Hermes are a terrible company! I would strongly recommend anyone against using them. From my personal experience, I was sending a camera lens through the post which was damaged in transit. However when claiming back on insurance through Hermes I was told that the parcel was not sufficiently packaged.. bearing in mind this was packaged by the manufacturer and having fragile all over it. Since got a third party involved but to cut the story short, just don't send through Hermes if you can avoid it.
I think you are likely to have received the same response from most carriers.0
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