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Pre-Action Protocol

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Hi all,

The Pre-Action Protocol for Debt Claims came into force on October 1 2017.

Should I be paying more attention to this than the Practice Direction - Pre-Action Conduct and Protocols when it comes to a Letter Before Claim from Gladstones for a PCN?

I am arguing that Gladstone's are not complying with the Practice Direction but I'm just unclear about the relationship between these two Pre-Action codes.

Can anyone help?

Many thanks!


Vandiemen

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