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Limited Lifetime Warranty

joeypesci
joeypesci Posts: 678 Forumite
Part of the Furniture 500 Posts
in Consumer rights
I bought some Corsair RAM back in 2013. Recently started to have a lot of BSODs in Windows. After much testing with MemTest86 I've found it to be one stick of the 64GB RAM I have installed. Looking back it appears this RAM has a Limited Lifetime Warranty.

What does that actually mean? Is it just relating to manufacturing defects?

As the other sticks are fine I assume they couldn't claim it's wear and tear.

I'll e-mail Corsair as well and see what they say.

Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    joeypesci wrote: »
    I bought some Corsair RAM back in 2013. Recently started to have a lot of BSODs in Windows. After much testing with MemTest86 I've found it to be one stick of the 64GB RAM I have installed. Looking back it appears this RAM has a Limited Lifetime Warranty.

    What does that actually mean? Is it just relating to manufacturing defects?

    As the other sticks are fine I assume they couldn't claim it's wear and tear.

    I'll e-mail Corsair as well and see what they say.
    Manufacturer's warranties are in addition to your statutory rights and as such can include restrictions.

    You'll need to refer to the warranty documentation, or ask whoever is providing the warranty, for an explanation of Limited Lifetime Warranty.

    Did you buy direct from Corsair?

    You have a statutory right to seek a remedy from whoever sold the stuff to you - beit Corsair or another seller - for up to six years following the sale.
  • joeypesci
    joeypesci Posts: 678 Forumite
    Part of the Furniture 500 Posts
    Thanks. I purchased the RAM via Ebuyer. Would I need to speak to them first or will they just tell me I need to speak to Corsair?
  • Spank
    Spank Posts: 1,751 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Go to corsair you shouldn't have any problems & if they dont make your ram sticks any more you will get a free upgrade.
  • steampowered
    steampowered Posts: 6,176 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    For a warranty claim, you'd need to contact the manufacturer. Try http://www.corsair.com/en-gb/support/warranty.

    The warranty only covers defects in material or worksmanship. You'd struggle to prove that is an issue on 4 year old RAM. No harm in asking though.
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