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customer compliance office interview for housing benefit

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  • heidiprincess13
    heidiprincess13 Posts: 134 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Yes, they have had wages slips and bank statements in the past. Whenever they have asked for anything we have supplied it
  • heidiprincess13
    heidiprincess13 Posts: 134 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    He does, and he draws his wage from there. We have in the past taken his bank statements, wage slips and the company bank statements and accounts.
  • poppy12345
    poppy12345 Posts: 18,882 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    heidiprincess13 wrote: »
    Yes, they have had wages slips and bank statements in the past. Whenever they have asked for anything we have supplied it
    He should be sending in regular wage slips. How often does he send these in?

    If you've done everything as you should and reported changes in circumstances when needed to, (such as more money being earned) Then you have nothing to worry about.
  • Housing_Benefit_Officer
    Housing_Benefit_Officer Posts: 2,502 Forumite
    1,000 Posts Combo Breaker
    heidiprincess13 wrote: »
    Yes, they have had wages slips and bank statements in the past. Whenever they have asked for anything we have supplied it

    Should be whenever you or your partner have a change in household or financial circumstances you should supply the info - not when asked.
    These are my own views and you should seek advice from your local Benefits Department or CAB.
  • paragon909
    paragon909 Posts: 1,498 Forumite
    Normally when benefits like PIP are awarded they notify the council by some system I forget the name of it am sure someone will know it. And they generally suspend it to clarify details.

    Happened to me.
  • poppy12345
    poppy12345 Posts: 18,882 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    paragon909 wrote: »
    Normally when benefits like PIP are awarded they notify the council by some system I forget the name of it am sure someone will know it. And they generally suspend it to clarify details.

    Happened to me.
    I'm not sure how true that is as i've never heard of that happening before. It never happened to me.
  • paragon909
    paragon909 Posts: 1,498 Forumite
    poppy12345 wrote: »
    I'm not sure how true that is as i've never heard of that happening before. It never happened to me.

    It happened to me, the system used I believe is called ATLAS which DWP communicates with local councils, My housing benefit got suspended due to my PIP award.
  • SingleSue
    SingleSue Posts: 11,718 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Whereas housing benefit informed me about my successful PIP claim before the DWP did!
    We made it! All three boys have graduated, it's been hard work but it shows there is a possibility of a chance of normal (ish) life after a diagnosis (or two) of ASD. It's not been the easiest route but I am so glad I ignored everything and everyone and did my own therapies with them.
    Eldests' EDS diagnosis 4.5.10, mine 13.1.11 eekk - now having fun and games as a wheelchair user.
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