Debit card charge?

bigadaj

Fingerbobs wrote: »

I acknowledge there are other costs, but aren't these other costs flat-rate? I thought the interchange fees were the only per-transaction costs?

They are the costs in taking that particular payment, could be fixed or variable.

bigadaj

Tim68 wrote: »

Hi, after some advice please. I have recently purchased a new kitchen and paid the bulk of it physically in the kitchen companies shop using their chip and pin machine via my Visa Debit card.

My understanding is debit cards do not incur the % charge often experienced with credit card transactions, but on receiving my final invoice for the outstanding amount they are trying to charge me 1.5% for the debit transaction. On the cost of the kitchen this about £250!

Now at no point did they inform me of this charge or I would have never used my debit card, but I would really like to get the facts on what they would actually incur for a visa debit transaction?

If any experts can advise I would be very grateful

Thanks

Tim

Was the additional cost of the debit card included explicitly in the payment, were you advised of this before payment; if not then that's an unauthorised transaction and you can get the fees reimbursed.

For a circa £20000 payment on a kitchen I'd certainly want to pay at least part on credit card for the section 75 cover, most businesses would typically charge for credit cards but not debit. So I'd try and put a deposit for small value on a credit card and pay the balance by debit, the supplier doesn't sound too trustworthy from the limited information you've given.

bris

When I had a proper merchants account it cost me 26p for debit cards and 1.5% for credit cards.


Although it is highly unlikely they could have one of those mobile contracts such as Izettle that charge a percentage for both credit and debit cards but it's usually about 3.75% on a sliding scale depending on how much the turnover.


It's also probable they have missed the charge in the T&C's, but that doesn't make it right.