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Radiator leaked and flooded house - liability?

2

Comments

  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    KeithP wrote: »
    A 6mm hole suddenly appeared?

    I don't believe that.

    The radiator was leaking long before the holiday and it is rather surprising that the householder didn't notice it many weeks earlier. He should've taken steps then to mitigate any loss.

    That’s something the insurance companies will need to sort out.

    I do find it odd for a hole of that size to suddenly appear but I’m neither a metallurgist or a plumber.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Sorry if this all seems a bit vague. My mate is a bit of a dinosaur who doesn't use a computer, hence I'm posting stuff for him (after lengthy phone calls). I keep trying to get him on-line...!

    I assume the recovery agent is a firm appointed by his home insurers to pursue the claim.

    Can I ask, for how long after the installation of the radiator does the plumber have liability? Surely it can't be indefinite.

    I wondered if that was the case (he'd possibly claimed off his insurance) as it would be a bit strange for your friend to seek a recovery agent and even if he did, it would be even stranger still for him to instruct them to chase the plumber when he feels the plumber has done no wrong.

    If he has claimed off his insurance then basically his role in it is over (save for providing the insurance company with help in recovering the costs - which will likely be a term of his insurance).

    No he's not liable indefinitely. Its a bit of a complex area (especially where potential building works are concerned which come with a latent defect extension) and strictly speaking nothing in law sets a period for how long they would be liable for the goods to last. What it does set is the period in which you can bring a legal claim. In the case of action found on simple contract that period is 6 years in england & wales and 5 years from discovery in scotland. You can still file a claim after this period but the defendant would have a defence of "statute barred".

    I have to say though, you both seem very concerned about the plumbers liability (rather than damage caused etc) which leads the cynic in me to wonder if you're the plumber in question ;)
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • From what he told me, the radiator was partially hidden behind a bedside cabinet and the hole appeared there, so he didn't notice it earlier.

    Again, I'm sorry to be so vague. After this, he'd better get a computer.
  • No, I'm not the plumber, but my mate has known and used him for years and feels bad that this is happening to him. He just asked me if I could help.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    From what he told me, the radiator was partially hidden behind a bedside cabinet and the hole appeared there, so he didn't notice it earlier.

    Again, I'm sorry to be so vague. After this, he'd better get a computer.

    Wouldn’t the carpet be sodden? Or with a hard floor, a puddle start to appear?

    None of that really matters though. What matters is if your friend has gone to his insurance company or not.

    If he has then his role is essentially over.
  • Thanks for all the replies so far. Just to clarify, my mate's house insurance have paid out to repair the damage and the plumber in now being chased by them, via a 'recovery agency', to get their money back.

    The plumber came to see my mate yesterday and told him what was happening. Until then, my mate assumed it had all been settled long ago.

    I expect the plumber has some kind of insurance, but I'll need to ask my mate to check on that.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You seemed to be more concerned about the plumber than you're actual mate getting his house sorted. Whether the plumber has insurance or not is nobody's concern but his, if he has it good for him, if not your mate's insurer will decided whether to take legal action or not to recover the loss. Either way your mate is sorted now.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    neilmcl wrote: »
    You seemed to be more concerned about the plumber than you're actual mate getting his house sorted.

    Eh? Where are you getting that from? OP's mate has already had the house sorted ... where do you think the £14k comes from? (Whether £14k is a fair cost or artificially inflated is a separate matter).

    This will be the insurance company seeking to recover their losses from the plumber. And as said above, OP's mate's position in this is to follow what the T&Cs of the insurance contract said - nothing more, nothing less. (The T&Cs probably said that the insured must assist the insurer in the recovery of claims costs where practicable ... OP's mate being in conversation with the plumber about this may not be the best course of action to take).
  • GDB2222
    GDB2222 Posts: 27,031 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Whilst accepting that the plumber acted in good faith, he supplied a faulty radiator. So, he's liable for the foreseeable consequences. However, he has a claim against his suppliers, and they against theirs, and so on back to the manufacturer.

    The plumber should have notified his insurers when this first came to his attention. They may not cover him now.
    No reliance should be placed on the above! Absolutely none, do you hear?
  • One_Five_Four
    One_Five_Four Posts: 63 Forumite
    Part of the Furniture Combo Breaker
    edited 5 October 2017 at 1:49PM
    Thanks for the further replies. I gather now that the plumber has contacted his insurers who are looking into it.
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