Energy Ombudsman - Challenge A Decision

welshmoneylover

Pay the bill.

The ombudsman is not there to provide back up to consumers who refuse to pay.

moroc

welshmoneylover wrote: »

Pay the bill.

The ombudsman is not there to provide back up to consumers who refuse to pay.

No, they're supposed to be there for resolving disputes, a dispute caused by the supplier tacking on "late payment charges" and re-billing a "final" bill which I'd already agreed to pay, refusing to handle a disputed bill correctly and illegally engaging debt collectors.

That's not simply "refusing to pay" because I want free electric, it's clear grounds for a dispute.

moroc wrote:

;I agreed to pay an amount of £260, they failed to take the payment, and then rebilled at a different, higher amount, having changed their per unit costs to a higher cost.

Was I not clear enough?

Cardew

moroc wrote: »

it's clear grounds for a dispute.

Was I not clear enough?

As said earlier:

Nobody on this forum is questioning the merits of your case, and the understandable frustration with SP. However if you continue with the case, it is likely the only result will be further frustration.

You started this thread asking how to challenge a decision of the Ombudsman; and/or get SP to waive a £260 bill.

The collective wisdom of members of this forum is that you are unlikely to succeed in your aim; especially as you won't go to court.