Virgin rs issue 1 a/c limit breach....or not?

Wheres_My_Cashback

VRS ISSUE 1 matures 20/10/17 - Max balance permitted £3500

Today I have had £10.48 returned to me entitled A/c limit breach, however the £10.48 was interest into the a/c which should be excluded from the max permissible balance.

Maximum deposit limit £3,500 a year. For all accounts the maximum deposit limit also applies to joint accounts.
• If a monthly deposit results in your account going over the maximum £250 per calendar month deposit limit we will return the
additional money to you. This does not include any interest you have asked to be added direct to your account.


Have contacted Virgin and awaiting a call back.

Anyone else had this ?

gingercordial

Just replied on the regular saver thread - yes I have had this too and came on here to see if anyone else had.

Edit: I've sent them an online message asking why this has happened.

[Deleted User]

Wheres_My_Cashback wrote: »

VRS ISSUE 1 matures 20/10/17 - Max balance permitted £3500

Today I have had £10.48 returned to me entitled A/c limit breach, however the £10.48 was interest into the a/c which should be excluded from the max permissible balance.

Maximum deposit limit £3,500 a year. For all accounts the maximum deposit limit also applies to joint accounts.
• If a monthly deposit results in your account going over the maximum £250 per calendar month deposit limit we will return the
additional money to you. This does not include any interest you have asked to be added direct to your account.


Have contacted Virgin and awaiting a call back.

Anyone else had this ?

I've had this today too. Please could you post details of any reply received from Virgin about this. If necessary, I will adjust downwards my final monthly standing order payment for later issues to take account of interest credited to the account in March 2017.

Wheres_My_Cashback

Deleted_User wrote: »

I've had this today too. Please could you post details of any reply received from Virgin about this. If necessary, I will adjust downwards my final monthly standing order payment for later issues to take account of interest credited to the account in March 2017.

Also in the RS thread...answer is there

[Deleted User]

Wheres_My_Cashback wrote: »

Also in the RS thread...answer is there

Thanks. I have sent the £10.51 back by FP to the Virgin Money RS. So far, not rejected.