Reconditioned gearbox repair

ryanjmac

I drive a 2005 Honda Jazz. In June I took my car to a local garage and discovered that the gearbox needed replacing. The garage replaced it with a reconditioned gearbox and new clutch at a total cost of £800.


Within 3 weeks, I noticed that the "new" gearbox was making the same noises, albeit a lot quieter, so I took it back to them. They took it for a test drive and denied hearing the noise. I do believe them about this part, as at this stage it was intermittent, and only mild in first and second gears. Two months down the line and it's grinding away in 1st to 4th, just as bad as the old gearbox.


The garage have confirmed that it is a gearbox issue and it does need replacing, and that they will cover the cost of the gearbox, but will charge me £270 for the labour, as the warranty is only on the parts, not the labour. From my perspective, I feel like they fit what was essentially a faulty part, so it is their responsibility to correct this. Am I right or are they?

System

If you supplied the gearbox you are liable for the labour and it is up to you to pursue the cost of the labour from where you bought it from. If the garage sourced and supplied the gearbox they are and then it is up to them to pursue the supplier for the labour.

Inner_Zone

https://forums.moneysavingexpert.com/discussion/5719052