Indigo ZZPS

paraza

Back in June I received a PCN from indigo for parking at cuffley station car park. I used one of the template letters from here and I did not hear anything back from Indigo. However last weekI received a letter from a company called ZZPS saying i owed £170 for this same unpaid PCN.

Yesterday I sent ZZPS this

Dear Sirs

Parking Charge Number ********************

I refer to your letter of 15th September 2017.

Firstly, I have no intention of paying the money demanded by your client. An appeal was made to Indigo Parking Solutions in a letter dated 27th June 2017. Your client has never responded. I have a copy of the letter along with proof of postage.

Second, should it be your client's intention to start court proceedings, they must provide a Letter Before Claim which complies with the requirements of Annex A Para 2 of the Practice Direction on Pre-action Conduct:

http://www.justice.gov.uk/courts/pro...action_conduct

Please also note that a failure and/or refusal to comply with the Practice Direction will result in a complaint being made to the court and an application for a stay of the action and costs pursuant to the provisions of paragraph 4 of the Practice Direction on non-compliance and sanctions.

In the meantime, you should note that this charge is disputed, and you must now refer this matter back to your client and cease and desist all further contact with me. Failure to do so will result in a complaint to the Credit Services Association.

I trust that I have made myself clear.

And this Morning I received this response from ZZPS. What would advise I do next? I have never heard from Indigo since I lodged my appeal. Thank you

Good morning

Thank you for your email, your comments have been noted.

Please note that our client rejected your appeal on 14/07/2017.

The outstanding balance of £170 stands.

Without payment, the account will progress and further charges may apply.

Kind regards
Brian

pappa_golf

all to common , indigo state they replied , but did not , they know full well that if you had appealed to POPLa they would have had to pull out .

forget complaining to the BPA , they will state that indigo do not have to provide proof of posting back to you

sit back and wait , railway land will probably come under bylaws and a 6 mth limit applies

pogofish

Please read Post Four of the Newbies Sticky, which covers ZZPS in their entirety.

AND STOP CONTACTING THEM..!

If that PCN number is genuine - please edit it out now!

KeithP

Is this now the third thread about the same incident?

paraza

KeithP wrote: »

Is this now the third thread about the same incident?[/QUOTE

No I haven't posted about this before

paraza

pogofish wrote: »

Please read Post Four of the Newbies Sticky, which covers ZZPS in their entirety.

AND STOP CONTACTING THEM..!

If that PCN number is genuine - please edit it out now!

Thank you:) 😃

KeithP

Why are you responding to debt collector's letters?

paraza

KeithP wrote: »

Why are you responding to debt collector's letters?

I used one of the templates found in the sticky posts

KeithP

paraza wrote: »

Thank you:) 😃

You thanked Pogofish but ignored his suggestion???

paraza

KeithP wrote: »

You thanked Pogofish but ignored his suggestion???

By thanking him doors t mean im ignoring his suggestion?

KeithP

paraza wrote: »

By thanking him doors t mean im ignoring his suggestion?

Of course not.

Re-read his post.

Attention to detail is so important in this game.