Liability Shift to The Consumer for Card Fraud

James

Two quite amazing stories (cross posted) but they were Debit Cards that were used.

Banks are routinely refusing to compensate victims of fraud because they insist the customer's own card must have been used and the customer must, therefore, have been at fault. Without actually saying so, they are alleging that many victims are lying.

What APACS say:

'You need to put pressure on your bank to explain why they are saying you did these transactions yourself. There are lots of ways someone can fraudulently get at your Pin and card. I would want their decision justified to me. It's ridiculous.'

You can read the victims story here and scrolling down to readers comments proves that this isn't an isolated case.


And yet another liability shift for alleged PIN misuse to the tune of £2050 and £1800 of this amount was withdrawn in branch using a PIN.

" 'They said I was irresponsible with my Pin number, but I said there is no way that could have happened. I have had the same Pin for six years and haven't written it down anywhere." The Victim.

For the full article click here.

rapwend

just spotted this in 'thisismoney.co.uk'
A fraud expert at Cambridge University, Prof Ross Anderson, says there are various ways a Pin can be extracted from a chip and Pin card, but the 'Yescard' scam is the most widely used.
He said: 'Your Pin is stored in the chip. It's supposedly protected by logic that limits the number of attempts you can make to guess it. However, there have been repeated reports from credible witnesses of cards being used when the Pin could not have been compromised.
'One possible modus operandi is the Yescard; a card to which you copy the details from a stolen card, but that will accept any Pin. These have been used in France and I've suspected for some time that they have been introduced in the UK.
'There have been more technical tricks in the past to extract Pins from cards, but the Yescard is generally a more plausible hypothesis.'