Argh help name spelt wrong

Mum7 · 24 September 2017 at 8:12PM

Hi
I've just booked a holiday through on the beach for me and 11 friends.
I booked it as two bookings as wouldn't do more than 9 so was rushing to not lose price/space
As I pressed the pay button I realised that I'd sort a surname wrong. She is Read and I spelt it Reed!
I don't know what to do? No one is there now and I'm in a panic!
Any advice
Thanks
Kirsti

karcher · 24 September 2017 at 8:17PM

Phone them first thing tomorrow to tell them. Some, even Ryanair, allow free changes for spelling mistakes within the first 24 hours of booking.

If not you might have to pay a fee to change it, but either way call them tomorrow.

Mum7 · 24 September 2017 at 8:28PM

Thankyou
Problem is getting through to Ryanair at the minute is a nightmare. Will try on the beach in the morning

karcher · 24 September 2017 at 8:32PM

Kirsti_o wrote: »

Thankyou
Problem is getting through to Ryanair at the minute is a nightmare. Will try on the beach in the morning

I meant contact On The Beach as that is who you booked through.

I was just using ryanair as an example, I had no idea which airline you OTB had booked you on!!!

Mum7 · 24 September 2017 at 8:35PM

Yes sorry.
When I go into my OTB booking it says to contact the airline directly! Which will be a nightmare at the minute x

leylandsunaddict · 24 September 2017 at 8:38PM

Kirsti_o wrote: »

Thankyou
Problem is getting through to Ryanair at the minute is a nightmare. Will try on the beach in the morning

You should only be able to change it through the agent, but who knows with On The Beach. They know they shouldn't be booking Ryanair flights in the first place. Why book a Ryanair flight through a shonky online agent instead of booking direct? Ryanair don't exactly like On The Beach screen scraping their site and have taken them to court before today.

Westin · 25 September 2017 at 5:58AM

If it is Ryanair you are flying with and you have been supplied with the Airline booking reference, try Ryanair LiveChat. Get ready to jump on them as soon as they open this morning. They should be able to make the amendment.