best way to make a complaint to virgin media?

faerielight

I lose connecting 5-15 times a day for the last couple of months. I've been on the phone every day, keep getting fobbed off that it's fixed and now they are cutting me off when I call. Is there a best way to complain? I can't seem to find an email address.

Buzby

Use their website which offers enhanced fault reporting and complaints. https://www.virginmedia.com and log in.