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Charges

I am having to change dates for my Thomson holiday next May. I have been informed not only will I incur amendment fees but will also lose the online discount i had with my original booking. Is this correct. Seems cheaper to cancel and book a new holiday!

Comments

  • sheramber
    sheramber Posts: 23,477 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    What does it say in the terms and conditions?

    Was there a time limit on the online discount?

    Did it have to be done by a certain date?
  • Terms and conditions say lose deposit of £200 if before 70 days of travel. Online discount can't see any timescale for expiry.
  • Terms and conditions say lose deposit of £200 if before 70 days of travel. Online discount can't see any timescale for expiry.
  • sheramber
    sheramber Posts: 23,477 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Rattyk wrote: »
    Terms and conditions say lose deposit of £200 if before 70 days of travel. Online discount can't see any timescale for expiry.

    From the Discount Terms and Conditions


    The offer is not valid on bookings made through any Call Centre. .............

    This offer is only valid for new bookings and can only be redeemed once.
    .....................

    This promotional code is non-transferable ............



    These conditions would seem to apply.
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