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Please help! Got Lidl ticket after holiday

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  • oksunnyman
    oksunnyman Posts: 13 Forumite
    Got reply from Athena to my late appeal, how should I reply or just ignore them?

    Dear , Thank you for your email in regards to the above parking charge. We are contracted by the owner of the land to manage the site at which the parking event occurred and the charge was accrued. You had 21 days to appeal the charge or 28 days to provide us with the details of the driver of the vehicle in question. As we have not receive either of the above as the registered keeper of the vehicle you remain liable for this charge under schedule 4 of the Protection of Freedoms Act. However on this occasion we are happy to accept the reduced charge of £45.00 as full and final settlement, as a gesture of goodwill. Unfortunately our automated services will only accept the higher rate at this stage. You may want to use our other methods of payment. You can either send a cheque or postal order to Athena ANPR Ltd, Po Box 4758, Ascot, SL5 5DJ. Please note cheques should be made payable to Athena ANPR Ltd. Alternatively you may make payment over the phone with one of our advisors on 03302231444. Please do feel free to contact us with any other questions/queries you may have. Kind Regards Customer Service Team For and on behalf of Athena ANPR LTD
  • Umkomaas
    Umkomaas Posts: 43,410 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What did you do in regard to the advice given in posts #18, 19, 20?
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • oksunnyman
    oksunnyman Posts: 13 Forumite
    I copied #18 and my car registration detail and sent to Lidl. Still waiting for their reply.
  • Umkomaas
    Umkomaas Posts: 43,410 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Did you ask them for a copy of the appeal they were going to make on your behalf?
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Coupon-mad
    Coupon-mad Posts: 152,373 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    oksunnyman wrote: »
    I copied #18 and my car registration detail and sent to Lidl. Still waiting for their reply.

    So ignore Athena but chase up Lidl and complain assertively that Athena are still demanding money.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • oksunnyman
    oksunnyman Posts: 13 Forumite
    Hi Guys, got it cancelled, thank you all!!


    Dear

    Re: Parking Charge
    Thank you for your most recent contact.
    I apologise for the misunderstanding with our previous response.
    I can advise that this charge was cancelled for you dated 26th September 2017. I hope this helps to resolve this matter.
    Your comments regarding the parking system have been registered internally.
    Thank you again for your contact.
    Yours sincerely,
    For and on behalf of Lidl UK GmbH


    Laura Johnston
    Customer Service Management

    [T] + 44 (0) 370 444 1234 / 0800 977 7766
    [E] customer.services@lidl.co.uk

    Follow us on Facebook, Twitter and Instagram.
    For more information visit our website https://www.lidl.co.uk
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