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OneSelect incorrect link

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Have just followed the link from MSE Cheap Energy Club to One Select to do a switch, but the link takes me to a site asking for my postcode which when I try to enter it doesn't take me anywhere. Sent a note to One Select who have given me this reply. (Due to the delay I then chose a different supplier).

"Please accept our apologies that you have been unable to obtain a quote using the website and for any inconvenience caused. I also apologise that you did not receive a reply to your email.

I have been informed that Martin Lewis Cheap energy Club website possible have our old website address. If you go to compare.oneselect.co.uk/oneselect you should now be able to obtain a quote.

Should you have any query please let us know."

Can you update your link???
Thanks

Comments

  • System
    System Posts: 178,346 Community Admin
    10,000 Posts Photogenic Name Dropper
    You might get a quicker response by e-mailing them:

    If you have any queries or concerns, you can email us at energyclub@moneysavingexpert.com. Please include your full name, the email address you joined with and your postcode.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Hi willow33,

    Sorry to hear that the link's not working! We've now updated this to the address you've mentioned above.

    Thanks,
    MSE Laura
  • Mr_K
    Mr_K Posts: 1,171 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Car Insurance Carver!
    I really wouldn't bother with them anyway. I've had no bill in 4 months since joining. Their online account system hasn't been operative in all that time either.

    I'll be switching away from them shortly, fortunately there's no cancellation charge.
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