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OneSelect incorrect link
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Have just followed the link from MSE Cheap Energy Club to One Select to do a switch, but the link takes me to a site asking for my postcode which when I try to enter it doesn't take me anywhere. Sent a note to One Select who have given me this reply. (Due to the delay I then chose a different supplier).
"Please accept our apologies that you have been unable to obtain a quote using the website and for any inconvenience caused. I also apologise that you did not receive a reply to your email.
I have been informed that Martin Lewis Cheap energy Club website possible have our old website address. If you go to compare.oneselect.co.uk/oneselect you should now be able to obtain a quote.
Should you have any query please let us know."
Can you update your link???
Thanks
"Please accept our apologies that you have been unable to obtain a quote using the website and for any inconvenience caused. I also apologise that you did not receive a reply to your email.
I have been informed that Martin Lewis Cheap energy Club website possible have our old website address. If you go to compare.oneselect.co.uk/oneselect you should now be able to obtain a quote.
Should you have any query please let us know."
Can you update your link???
Thanks
0
Comments
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You might get a quicker response by e-mailing them:
If you have any queries or concerns, you can email us at energyclub@moneysavingexpert.com. Please include your full name, the email address you joined with and your postcode.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Hi willow33,
Sorry to hear that the link's not working! We've now updated this to the address you've mentioned above.
Thanks,
MSE Laura0 -
I really wouldn't bother with them anyway. I've had no bill in 4 months since joining. Their online account system hasn't been operative in all that time either.
I'll be switching away from them shortly, fortunately there's no cancellation charge.0
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