Bought a car with no service book - what should I do?

Excuse my nativity. I purchased my first car 5 years ago (Ford) and took out a service plan. Ford would call me every time the car was due for a service or MOT. Recently, I called Ford as I noticed I was not called for my service and was told that the MOT had expired. Long story short, I finally found out that I need a service book in order to track my service and MOT.

How do I go about getting one?

Comments

  • Excuse my nativity. I purchased my first car 5 years ago (Ford) and took out a service plan. Ford would call me every time the car was due for a service or MOT. Recently, I called Ford as I noticed I was not called for my service and was told that the MOT had expired. Long story short, I finally found out that I need a service book in order to track my service and MOT.

    How do I go about getting one?

    Ask Ford for one.

    Alternatively, a recent invention called a 'calendar' is another option.
  • wgl2014
    wgl2014 Posts: 1,144 Forumite
    If your services have all been at a Ford garage they should have an electronic record of them. I would ask about getting a service book from them and having it stamped up according.
    I think some manufacturers now work only on electronic records.
  • Excuse my nativity.............

    You must be the youngest contributor ever on MSE.
    Je suis sabot...
  • Excuse my nativity.
    Christmas seems to start earlier every year :(
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • There should be a electronic service for it that you can get the print out, simply obtain this purchase a new blank service book and ask the dealer nicely to complete the book (ensure you keep the print as proof)
  • Thanks all. Will the service book also let you know when your car needs servicing?
  • decbel
    decbel Posts: 2,804 Forumite
    On my saxo a spanner appears on the dash.
  • Strider590
    Strider590 Posts: 11,874 Forumite
    edited 24 September 2017 at 1:17PM
    Just get it serviced and start keeping track yourself, assume nothing has ever been done to the car.

    Service books can be bought online, as can dealership stamps, so I don't trust any car that claims to have FSH.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • Johno100
    Johno100 Posts: 5,259 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks all. Will the service book also let you know when your car needs servicing?

    Have you checked the service plan documentation, the one that was sent through giving a payment schedule that should give the approximate mileage and date for your services?

    BTW, and I'll stand to be corrected, but I understood that Ford UK doesn't have a central electronic service record system, but that records are maintained by the individual dealers.
  • caeler
    caeler Posts: 2,633 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Photogenic
    If the car doesn't tell you it needs servicing the manual will. There are usually specified mileage and/or age intervals for certain jobs like oil changes et al.


    You can now sign up for MOT reminders too via the gov.uk website: https://www.check-mot.service.gov.uk/
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.5K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.