Deceased relative

littletoe46

My second cousin died recently, leaving me to administer his estate. He lived for many years as a recluse, and died intestate. He apparently carried out all his financial needs either by direct debit, cheque or cash. Although he had a Natwest credit card, it had not been used for many years.Despite this Natwest sold him a PPI policy and until his death were renewing it annually.
Can any members advice how we should start any mis-selling claim on his behalf ( or as it is now, on behalf of his estate )

-taff

PPI does not renew annually, it's paid every month on an outstanding balance.

CPP is charged annually, and you have missed the boat for reclaiming that.

dunstonh

Despite this Natwest sold him a PPI policy and until his death were renewing it annually.

What type of PPI was it?

PPI generally does not renew. It is pay as you go. However, with standalone regular premium plans, they do issue an annual benefit statement to remind people what they are paying for and it lets them know they can cancel it. It is one of a number of reasons why that type of PPI has so low complaint stats and why that type is still sold today.

Can any members advice how we should start any mis-selling claim on his behalf ( or as it is now, on behalf of his estate )

How was it missold?