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Getting no info from MBNA
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"Records" can consist solely of account numbers, be fully comprehensive, or be something in between.They must have some kind of paperwork or records because they say that at least one of our accounts has it.
I've never heard of a Bank acknowledging there was PPI and then refusing to divulge the financial arrangement it pertains to.
Why hasn't the claim company already requested the information from the Bank (via a SAR) on your behalf?
There is information missing from your posts...0
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
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