Travel insurance claim

shaz0016

Having returned from holiday I need to make a claim for a piece of jewellery lost. Looking at the insurance I took out, it states that you should report it to the Police. I have not done that as there was no police station where we stayed. I have however notified the agents of the property where we stayed. Also, as it was a gift, there may no longer be a receipt.
Can insurance claims really be turned down if this is not followed. There was no police station. I have returned to the place where I thought it was lost. Not everyone keeps receipts or statements anymore.
You take out insurance, but then find you have to prove so many things just to claim, it makes you wonder why you bother.
MSE what are your thoughts?

WAYT

Yes, of course they should pay out with no proof at all.
Of course you should not bother to peruse the general conditions of your insurance documents until you need to make a claim.

Come on...be serious. There are conditions. You were informed of them prior to the purchase and had the conditions at hand all the time up until you needed to make a claim.

What is the valuables limit on your policy?
What is the amount of the excess?

Where did you holiday where there is no police station?

glentoran99

WAYT wrote: »

Yes, of course they should pay out with no proof at all.
Of course you should not bother to peruse the general conditions of your insurance documents until you need to make a claim.

Come on...be serious. There are conditions. You were informed of them prior to the purchase and had the conditions at hand all the time up until you needed to make a claim.

What is the valuables limit on your policy?
What is the amount of the excess?

Where did you holiday where there is no police station?

or phones....