We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Help: Landlord Needs Consent to Let before we can move in - Foxtons
Options

Svante
Posts: 6 Forumite
Hi,
We're in a very strange situation. We found a flat through Foxtons, our offer was accepted and we were all ready to move in on Monday the 11th.
On Wednesday we get a call saying the landlord was still waiting for consent to let from our agent, he said he expected an online message any day now after filling out an online form. His lender is hsbc. It's now Wednesday (1 week since we received the call) our move in date has been delayed and we need to leave our current flat by this Saturday.
By Friday we will need to move our personal belongings into storage. We're able to live at a friend's place until the 26th but now need to pay storage and generally are unsure about the situation, especially since there's a possibility (although the landlord says he's 99% sure they will receive the go ahead from their lender, as their mortgage broker said they'd be fine and they satisfy the criteria) that he gets denied. Both landlord and agent have said though that since this isn't our fault they're willing to refund deposit, agent/referencing fees and first month's rent we've paid fully if we decide to pull out and find somewhere else.
My question is, how long does it take to obtain consent to let from HSBC?
We've started viewing other flats but the one in question is really our dream flat and we are willing to wait if we know we can move in in the next one or 2 weeks.
Also could we be getting scammed or are we being taken in some way?
Tenancy agreement will only officially start from when we officially move in so we aren't losing any money waiting for this letter.
Thanks for your help!
We're in a very strange situation. We found a flat through Foxtons, our offer was accepted and we were all ready to move in on Monday the 11th.
On Wednesday we get a call saying the landlord was still waiting for consent to let from our agent, he said he expected an online message any day now after filling out an online form. His lender is hsbc. It's now Wednesday (1 week since we received the call) our move in date has been delayed and we need to leave our current flat by this Saturday.
By Friday we will need to move our personal belongings into storage. We're able to live at a friend's place until the 26th but now need to pay storage and generally are unsure about the situation, especially since there's a possibility (although the landlord says he's 99% sure they will receive the go ahead from their lender, as their mortgage broker said they'd be fine and they satisfy the criteria) that he gets denied. Both landlord and agent have said though that since this isn't our fault they're willing to refund deposit, agent/referencing fees and first month's rent we've paid fully if we decide to pull out and find somewhere else.
My question is, how long does it take to obtain consent to let from HSBC?
We've started viewing other flats but the one in question is really our dream flat and we are willing to wait if we know we can move in in the next one or 2 weeks.
Also could we be getting scammed or are we being taken in some way?
Tenancy agreement will only officially start from when we officially move in so we aren't losing any money waiting for this letter.
Thanks for your help!
0
Comments
-
I don't know about HSBC specifically, but few general things you can check to satisfy yourself it's not a scam and the tenancy is likely to go ahead.
1. Has the LL been living in the property prior or were there tenants? (If there were tenants, he'd have needed consent to let already)
2. How long has LL owned the property & had mortgage (if its less than 12 months on a residential mortgage, some lenders don't like to give CTL so early as it rings of potential mortgage fraud as the borrower arguably should have gotten a BTL if it was planned)
3. Visit the property to see (from the street) whether anyone is living there. Is this what you expect ie. when were you told previous occupants would be moving out?0 -
According to our agent and what we've seen:
1. The landlord has been living at the property before us
2. The landlord stated that they've lived at and owned the property for 5 years
3. It's a flat om the 3rd floor so I can't see whether or not someone is currently living there
Thanks!
If anyone knows how long this process usually takes with HSBC that would be great.0 -
best to find another property as it seems the LL is trying to have his cake and eat it, Foxton's too"It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"
G_M/ Bowlhead99 RIP0 -
My sister has lived in rented for many years but over the last 5-6 she has got more hassle from amateur landlords deciding to sell up/change their mind about renting etc that she is forever on the move.
My advice would be to only rent from a professional rather than accidental landlord to make sure you have better long term security.
This is just one example where amateurs are clearly not approaching it like a proper business.Signature on holiday for two weeks0 -
Could you please elaborate on this?
They seem very genuine but perhaps inexperienced. Since Foxtons is willing to give me a full refund incl. All agency fees, surely they don't stand to gain anything?
We are back to viewing again nonetheless, however we really do love this flat...0 -
This is true, they are completely new therefore could be issues further down the line.
On the other hand they have opted for Foxtons full property management, which I've read online is quite decent... Still this situation popped up. Food for thought for sure.0 -
As it is a flat, make sure the Landlord doesn't require permission to let from the Freeholder.
When we approached Nationwide for consent to let, they insisted on us providing a letter of consent from the Freeholder, even though the the Leasehold Agreement clearly stated we were able to let the property. The consent to let from the bank took less than 2 weeks. Consent to let from the Freeholder took months as they kept referring us back to our Leasehold agreement that Nationwide were not prepared to take an opinion on.0 -
Thanks for that info!
I'll check with the landlord in case that ends up being HSBC answer.
So far, they've said they need consent from hsbc to let the flat as it is stated in their mortgage agreement they are now allowed to do so. We're just over 1 week now so maybe there's still time...0 -
Strikes me as responsible of the landlord and the agent to make sure that everything is legal before you move in.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0
-
Could you please elaborate on this?
They seem very genuine but perhaps inexperienced. Since Foxtons is willing to give me a full refund incl. All agency fees, surely they don't stand to gain anything?
We are back to viewing again nonetheless, however we really do love this flat...
The "landlord" is very clueless, not even doing the most basic thing before advertising to rent it. I would walk away, this one has no idea.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards