Roadworks, Complaint

AdrianC

Arbiton wrote: »

Earlier in the year I had reason to travel to the Tower Hamlets area of London. I have been to London on several occasions and I was following my sat nav. It was nine at night and dark.

So we're talking about four-five months or longer ago?

There were some road works on my left with a Keep Left sign that I followed. I was driving slowly, and could see a line of traffic cones on my right. Keeping to the left, while observing the cones, my two left hand tyres suddenly deflated. I got out the car to find out why and only by the light of my phone could I see that one of the traffic cones had been placed on top of a very rough kerbstone that was jutting out into the road.

You drove into the kerb, in other words. While driving slowly. How do you cope when there aren't cones?

I followed all the signs and did what any other driver would have done.

The road must have been littered with cars with two flat tyres, then.

Do I have the right to ask for reimbursement?

Yes. And you have done that already.

However, they've pointed out that the kerb was clearly marked, and you managed to drive into a clearly visible stationary object, causing the tyre damage. The hotel cost was entirely your own choice, arising entirely from your own actions.

You could issue a small claim next - but I really wouldn't expect it to be successful.

Mercdriver

forgotmyname wrote: »

Replace the whole set of tyres? Did you turn around and reverse into the sharp stone to see if that really did the damage?

I would ask for a magic lamp with a genie, your first wish should be for some headlights and a better satnav.

People always get Genie's wishes wrong. Your first wish should always be for unlimited wishes. Then the OP could drive around with no fear at all...

Aylesbury_Duck

Retrogamer wrote: »

Do you have any photographs of the cone, sitting on top of the rock that was encroaching onto the road?

sevenhills

Arbiton wrote: »

I got out the car to find out why and only by the light of my phone could I see that one of the traffic cones had been placed on top of a very rough kerbstone that was jutting out into the road.

No one should drive into a kerb stone; what do you mean by very rough?
If you had headlights on, did you see it?

societys_child

Norman_Castle wrote: »

Yes, thats right. One of the councils cones deflated the OPs cones.

The rise of the cones, I knew it'd happen one day . .

#conewars

Joe_Horner

Aylesbury_Duck wrote: »

Yes, you have the right to ask for reimbursement.

Also the right to remain silent.

mattyprice4004

trinidadone wrote: »

Hello Arbiton, a big welcome to Moneysavingexpert.com forums. I see from your first posting, that you have complained to Tower Hamlets council, and they have denied liability / turned down your complaint. If you have not already, have you thought about using the councils complaint s policy? am i correct, your complaining, one of the councils cones had deflated your two front tyres, which resulted in costings of staying in a hotel over night???

Good night at the pub?