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British Credit Trust & FSCS
sandrahelen58
Posts: 2 Newbie
I bought a vehicle in 2006 through British Credit Trust and to get the finance I had to take PPI. PPI was through Cardif Pinacle who I have contacted and they have written advising that as BCT is no longer trading I have to go to FSCS.
FSCS have now advised they are not dealing with any claims for BCT so now I'm stuck as Cardiff Pinacle won't process my claim even though I have their policy document.
Any ideas on how to resolve please?
FSCS have now advised they are not dealing with any claims for BCT so now I'm stuck as Cardiff Pinacle won't process my claim even though I have their policy document.
Any ideas on how to resolve please?
0
Comments
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Who arranged the finance and PPI, was it a car dealer? - If it was you complain to them.0
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Liability for the sale is the issue.
In most cases, the car dealer carries the liability. They sold the finance and PPI so they are liable for the complaint. Not British Credit Trust. So, this is probably why the FSCS cannot help you.
What has the car dealer replied when you sent your complaint to them?I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Hi
The finance and PPI were done through British Credit Trust who are no longer trading. The paperwork for the loan and PPI were done with BCT via a car dealership.0 -
sandrahelen58 wrote: »Hi
The finance and PPI were done through British Credit Trust who are no longer trading. The paperwork for the loan and PPI were done with BCT via a car dealership.
In which case you complain to the car dealer.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
BCT didn't sell you the PPI, the car dealership did.
Complain to the car dealer.Non me fac calcitrare tuum culi0
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