We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Refurbished laptop

Hi all. Encouraged by posts on this forum I bought a refurbished laptop rather than a new one. Is there something I need to do, e.g. check all the specs are ok, run diagnostic programs etc? Thanks.

Comments

  • silly_moo wrote: »
    Hi all. Encouraged by posts on this forum I bought a refurbished laptop rather than a new one. Is there something I need to do, e.g. check all the specs are ok, run diagnostic programs etc? Thanks.

    I'm not being funny, but shouldn't you have done exactly that before handing over your money?! I guess you could check the system specs (processor speed, memory size, storage size etc) against what was advertised - just to be sure you've got what you paid for. And there are hard drive diagnostic tools that you can use to check the health of the drive on your computer to ensure it's trouble free and isn't going to grind to a halt in a few weeks. Otherwise I'm not sure what else you can usefully do now.
  • It was bought on ebay. I could hardly check it out before handing over my money. However I can return it within 14 days if I change my mind.
    Which tools would you suggest I use?
  • Is it a Windows laptop, if so what version?
  • System
    System Posts: 178,375 Community Admin
    10,000 Posts Photogenic Name Dropper
    Nothing you can run will tell you anything of any use about how long it will or will not last.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • grumpycrab
    grumpycrab Posts: 5,032 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    silly_moo wrote: »
    Is there something I need to do, e.g. check all the specs are ok, run diagnostic programs etc? Thanks.
    I'll try and be helpful ;-)
    Assuming it comes with Windows, type <Windows key>+E to open Windows Explorer.
    Right-mouse-click This PC and select Properties.

    This will tell you the processor in the laptop and how much RAM it has (and what version of Windows!). Compare these to what was listed in the Ebay listing. Disk size can also be checked in Windows Explorer -left-mouse-click This PC to see the drives (add up sizes to find size of disk).
  • SouthUKMan wrote: »
    Is it a Windows laptop, if so what version?

    It's Windows 10.
  • WAYT
    WAYT Posts: 694 Forumite
    Laptop brand name and full model number?

    What happened to your HP ProBook 4720s?
  • WAYT wrote: »
    Laptop brand name and full model number?

    What happened to your HP ProBook 4720s?

    Dell inspiron 5767. We got it for DH. I still have the Probook 4720 with a new battery and new memory.
  • WAYT
    WAYT Posts: 694 Forumite
    silly_moo wrote: »
    Dell inspiron 5767. We got it for DH. I still have the Probook 4720 with a new battery and new memory.

    Did you get a full 12 month or more warranty with it?
    Perhaps send me the eBay link via PM, so I can determine value for money etc.

    The machine is let down, in the main, by the rather outdated 5400 RPM (1TB) HDD. Especially as they are not cheap.
    I'd rather make do with a 128 GB SSD and resort to external storage. Though 256GB SSD would be good.
    Swapping to SSD is a possibility, but a bit fiddly with that machine; https://www.youtube.com/watch?v=hGS8obIY664
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.