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Help can't get over £600 back from npower

Keep telling me they are looking into it been nearly 6 week


  • nPower
    nPower Posts: 1,319 Organisation Representative
    First Post First Anniversary Combo Breaker
    Keep telling me they are looking into it been nearly 6 week

    Hi Susan Powell

    Thank you for posting and I'm sorry for the time it is taking to issue your refund. I will be happy to take a look at this if you would like to send me an email (using the address from my profile) with your account details.


    Vicky :)
    Official Company Representative"
    I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
    If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile
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