Civil Enforcement- Popla code refusal- Help

Mothership405

I received a reply back, here it is!

Thank you for your further email.

Having sought advice on the legislation you have quoted, it’s not for the BPA to determine whether the law has been broken or not. This would be a matter for the courts. However to assist you, I have asked the operator to confirm whether the appeal was received and upon receipt of a response we will be in touch.

As per our own internal process, I’ve escalated your correspondence to our Operations Manager

Yours sincerely

I'm sure CEL will say yes we received the appeal letter but chose to ignore it!! They seem to have missed the point that I sent the appeal in time and have proof but CEL did not reply therefore they are in breach of the code of practice.

I will continue to forward my complaint to CCRT, Steve Clark & David Dunford

Umkomaas

Oh dear, another rubbish response.

Having sought advice on the legislation you have quoted, it’s not for the BPA to determine whether the law has been broken or not.

No one is accusing anyone of 'breaking the law'.

However to assist you, I have asked the operator to confirm whether the appeal was received and upon receipt of a response we will be in touch.

Whether CEL confirm or not, the appeal has been received. That's what the law says - unless they can prove otherwise.