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Credit Services Association

Has anyone ever had any dealings with the Credit Services Association?

I made a complaint to them a few weeks ago about a member, Drydensfairfax Solicitors asking me for money for a debt owed to their client Max Recovery.

I asked for valid proof of debt.

They refused to supply me with a copy of the original default notice, there is a question mark over the correct default date, a notice of assignment that was provided is invalid on a number of grounds, copy of credit agreement which has now been terminated even though I have not received a termination notice.

The whole thing is very dodgy becuse they can't provide valid proof of debt!!

The CSA have given Drydens 28 days to comply, which I understand is Wednesday 6th September.

If after 28 and Drydens do not comply or respond, what can the CSA actually do please?

Not dealt with them before so wanted to ask.

TIA
«1

Comments

  • DCFC79
    DCFC79 Posts: 40,641 Forumite
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    Have you asked Credit Services Association what they can do (or what the process is) if Drydens do not comply or respond ?
  • DCFC79 wrote: »
    Have you asked Credit Services Association what they can do (or what the process is) if Drydens do not comply or respond ?

    Good idea.

    Drydens have until Wednesday to respond.

    If they don't, I will have to let the CSA know.

    I can ask then!!
  • wizzywig27
    wizzywig27 Posts: 1,536 Forumite
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    DCFC79 wrote: »
    Have you asked Credit Services Association what they can do (or what the process is) if Drydens do not comply or respond ?

    I think it's safe to say they haven't, lol.
  • sourcrates
    sourcrates Posts: 31,833 Ambassador
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    edited 4 September 2017 at 5:18PM

    I asked for valid proof of debt.

    They refused to supply me with a copy of the original default notice, there is a question mark over the correct default date, a notice of assignment that was provided is invalid on a number of grounds, copy of credit agreement which has now been terminated even though I have not received a termination notice.

    The whole thing is very dodgy because they can't provide valid proof of debt!

    Hi,

    Lack of default notice can be remedied by sending you another one, it is not in itself a restriction to enforcement action.

    Only a court can decide if a "notice of assignment" is valid or not.

    Surly your proof would of been the copy of the credit agreement. ?

    There is no requirement under the consumer credit act to send you a termination notice, no such thing exists, the default notice would of served that purpose.

    From what you've said, although they may be incompetent, they have complied with your request.

    The CSA are just a trade association, they do not possess regulatory powers.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • As far as I understand under section 87,88 and 89 of the consumer credit act 1974, if they can't comply for a default notice they can't issue proceedings.

    The credit agreement they sent was too small to be read by the naked eye.

    The NOA had no no identifying account number, and had no name or address on it either, and had only 1 signature. The covering letter that was mentioned on the NOA was missing.

    So there is a lot of things Drydens havent done correctly.

    I also have concerns over the actual default date itself.
  • Section 98 of the CCA 1974 does mention about termination notices. are required to be sent.
  • Arleen
    Arleen Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    Which means that they will issue default notice now and then take you to court.
  • Arleen
    Arleen Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    Section 98 of the CCA 1974 does mention about termination notices. are required to be sent.
    You have to read legislation in full, not cherrypick:

    http://www.legislation.gov.uk/ukpga/1974/39/part/VII/crossheading/termination-of-agreements
    Duty to give notice of termination (non-default cases).

    (1)The creditor or owner is not entitled to terminate a regulated agreement except by or after giving the debtor or hirer not less than seven days’ notice of the termination.

    Does not apply.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
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    wizzywig27 wrote: »
    I think it's safe to say they haven't, lol.

    I was quite aware this wasnt done hence me suggesting it. Didnt think me posting it in capitals telling them to do so was most ideal or helpful to the OP.
  • wizzywig27
    wizzywig27 Posts: 1,536 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    DCFC79 wrote: »
    I was quite aware this wasnt done hence me suggesting it. Didnt think me posting it in capitals telling them to do so was most ideal or helpful to the OP.

    Yes, I did gather that...

    Imagine if we took your approach to 99% of posts on here...there wouldn't be much of a need for a forum as the 'advice' would be to contact the lender/company/organisation etc.....just saying. ;)
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