How long does it take to produce final bill?

Southend1

Hi, I switched from Bristol Energy to Co-op late in June and have yet to receive a final statement from Bristol Energy. I rang a few weeks back to chase and they said it can take a few weeks but would try to hurry it along. Still nothing two months since the switch completed. Should I raise a complaint or is this a normal length of time?

spiro

It should be done and dusted with 6 weeks.
If you view your Co-op account online can you see an account opening meter readings? If yes it means Bristol have your account closing reading.

Southend1

spiro wrote: »

It should be done and dusted with 6 weeks.
If you view your Co-op account online can you see an account opening meter readings? If yes it means Bristol have your account closing reading.

Thanks. Yes Co-op have my opening meter readings. I guess I'll raise it as a complaint with Bristol then.